FAQ - Shop and General

My order came damaged, what do I do?

Please film an unboxing of your product in case of a packaging error or product arriving damaged (as proof of no purposeful tampering for a refund, free product, etc.) If your order arrives to you damaged please contact me via email and attach photos/video, as well as your order number and I will get back to you as soon as I can!

Can I return my order?

Yes, you can! Unfortunately you will have to pay shipping to send it back, but you can return and get a refund for the initial product price. Please fill out the Contact form and in Subject, write Return and I will get back to you as soon as possible!

♡ I respond to inquiries and messages as well as work on commissions during the work week (Mon-Fri)